Best Practices

Keep up with best practices

OMTRA members have access to Ontario’s largest library of best practices for municipal tax and revenue collection—including policies, procedures, guidelines, templates and more. Our resources cover everything from accounts receivable to conference agendas, from billing and tax policy to meeting notes.

With OMTRA, it’s easy to stay on top of changes to municipal programs and services, industry-relevant technology and more. Topics are fine-grained and specific—for example, how to process a home dialysis grant, document travel expenses or read a water meter report—and new practices are always being added. OMTRA encourages members to augment and update the database as needed.

Please note that OMTRA will review any material submitted by members before posting it for general viewing, and that any application of a best practice is at the user’s discretion.

If you are a member, log in to the secure portion of our site to access the full library.

Not a member? Consider joining OMTRA  today.

Downloadable Documents