Conference & Seminar Presentations

Fall 2016

Monday

Ombudsman's Office

ARB Strategic Plan to Resolve Appeals for the 2017 - 2020 Assessment Cycle

ARB Strategic Plan (2)

Selling the Unsellables

A municipal perspective on tiered water and sewer billing, Rate Setting and Implementation - Cnorris

A municipal perspective on tiered water and sewer billing, Rate Setting and Implementation - Adir Gupta

Provincial Offences: Conversations that Connect - CAMS

Complexities of Waterfront Assessments

Tuesday

Alternative Dispute Resolution 101: Part 1: Understanding ADR

Effective communication for Water and Sewer Billing,  (Savioa)

Dealing with Bankruptcy in a Municipal Environment

Automated Water Meter Refusals – dealing with the last holdouts

Big Data/Analytics

Wednesday

Vacancy Rebates, making the most of your verifications and  Inspections

Vacancy Verifications

Credit Bureau – a how to session in understanding the data and what it can do for you!

Water Detectives: Catching the water meter cheaters

Municipal Act changes

Provincial Offences:  Ministry Updates and Round Table discussion

Spring 2016

Water Accounting 101

Assessment - the next 4 years

ARB Presentation OMTRA April 4, 2016

2016 Assessment &Taxation - municipal perspective

OMTRA Assessment Update - MPAC

COLLECTION STRATEGIES FOR POA FINES

OMTRA Spring 2016 Untraceable

CRA Encumbrances - Municipal Tax Sale 

Is Your Debtor Untraceable

OMTRA Spring Conference 2016 Ross Rae

High Water Bills

POA Fine Collection Payment Extension

PSYCHOLOGY OF DEBT 2016-1

Fall 2015

OMTRA_Water_Back_to_Basics

Provincial Offences- Conversations that Connect - CAMS

Exploring Water Rate Structures - G Scandlan

Information Disclosures - Dos and Donts Municipal Capital Facilities Presentation - J. Johnson

Municipal Capitial Facilities - OMTRA Handout - Mun Act and Reg

Municipal Freedom of Information and Protection of Privacy

Notional Rates Lost Levy_omtra final

PRANS - OMTRA Fall Conference

The Wonderful World of Charity Rebates and Seniors Programs_1

ARB Presentation to OMTRA Conference Sept 15 2015

Credit-Guru-Presentation-Handout-Omtra-Sep-15-2015-S

Finding Your Best in Customer Service

OMTRA 2015_BestPractices_MeterChangeoutPrograms_2015Sep11_f

OPTA - OMTRA Fall Conference A@R

Path to Compliance OMTRA Sep2015 v2

The Rise of the Freeman or Sovereign Man

ENHANCING MUNICIPAL COLLECTION OF DEFAULTED PROVINCIAL OFFENCES ACT (POA) FINES

OMTRA JS

OMTRA MAG POA Presentation - Sep 16-15 - No Notes

OMTRA MAG POA Presentation - Sep 16-15

POA Fines - Plate Denial - OMTRA Sept 2015

Spring 2015

Fall Teaser

Enhancing Municipal Collection of Defaulted Provincial Offences Act Fines Conference1

OMTRA Social Media April14

MPAC Presentation

Dealing with a Difficult and Angry Person

Dealing with a Difficult and Angry Person Handouts

Lead Pipe Replacement Loan Program - Hamilton

Lead Replacement Loan Programs - Toronto

Extra-Provincial Collection of POA Fines

OMTRA Effective Tax Rolling Spring 2015

Vacancy Rebate Presentation Outline_OMTRA 2015 Spring Seminar

What's New in Utility Billing - KUBRA

What's New in Utility Billing - Guelph Hydro

Severences Consolidations

OMTRA OPTA - Diving Deeper April 7 2015

OMTRA Introduction to OPTA April 7 2015

Transit Law - OMTRA Presentation 2015 - Copy

OMTRA Tax basics 2015

OMTRA Presentation on MAG POA Fine Enforcement Initiatives V2

OMTRA – 2015 Spring Training Seminar OMTRASocialMediaApril14

OMTRA aw20150413Final

OMTRA - The Looming Staff Crisis

OMTRA - 2015 Write-Off Hand Out Information