Spring Training Seminar – April 14 & 15, 2014

April 13, 2014 – April 15, 2014



Note: This event has ended. Registration is now closed.



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Annual Spring Training Seminar

We've Got You Covered 

 

Marriott Gateway on the Falls, Niagara Falls

Conference Centre

Click here to make reservations

AGENDA FOR DELEGATES

SUNDAY  APRIL 13, 2014

 4:00 PM  to   7:00 PM Registration: Front Lobby, Lobby LevelNOTE: Sponsor setup – Peninsula, Room 3 (2:00 PM – 6:00 PM)
 8:00 PM  to 11:00 PM Meet, Greet and Network, Cash Bar ReceptionSalon B, Third Floor Level

 

 

 

MONDAY  APRIL 14, 2013

 7:00 AM  to   8:30 AM Registration: Front Lobby, Lobby Level
 7:00 AM  to   8:30 AM Breakfast: Marriott Café (Reserved Section)
 8:30 AM  to   8:45 AM Opening Remarks Introduction of Sponsors
     Hennepin Ballroom, Lobby Level
 8:45 AM  to 10:15 AM "Extraordinary" customer service is delivering the best at all times not just when you have time, think of it or feel like it. Without exception, Bob Koehler will leave you feeling energized, empowered and excited about applying what you have learned to your jobs and personal lives.Keynote Speaker:  Bob Koehler    Hennepin Ballroom, Lobby Level
 10:15 AM  to 10:45 AM Coffee Break & Sponsor Visitation      Outside Hennepin Ballroom, Lobby Level
 10:45 AM to  12:15 PM Mastering the Art of Conflict Resolution      Colleen Carruthers
     Partner, The T-R Group     Hennepin Ballroom, Lobby Level
 12:15 PM to 1:30PM Lunch      Milestones, Reserved Seating, Mezzanine Level
 1:30 PM  to  3:00 PM
Concurrent Workshops:
1.  The City of Hamilton shares their unique experiences with Tax Sale,
     Brownfields and Federal and Provincial Liens          Brian Morris and Kevin Beattie, City of Hamilton - repeatable
     Salon A, Third Floor Level2.  Special Purpose Properties (not repeated)
     Steven Del Duca, Parliamentary Assistant to the Minister of Finance
     Niagara, Third Floor Level3.  Understanding the basics and benefits of Automated Meter Reading,
     everything you need to know!    

     Casey Brendon, Christi Norris – repeatable
     Hennepin South Side Ballroom, Lobby Level

4.  Provincial Offences, Dealing with Expired Enforcements
     - a how to session on filing Basket Motions  (not repeated)

    Whitney Chase, City of Ottawa
    Hennepin North Side Ballroom, Lobby Level 

 3:00 PM  to  3:30 PM
 
Coffee Break & and Last Chance for Sponsor Visitation      Outside Hennepin Ballroom, Lobby Level
3:30 PM to 5:00 PM
Repeat of Concurrent Workshops:1.   Navigating  the ARB Arena            

     Shirley Lee Collins
     Niagara, Third Floor Level

2.  The City of Hamilton shares their unique experiences with Tax Sale,
     Brownfield’s and Federal and Provincial Liens

     Brian Morris and Kevin Beattie, Hamilton - repeatable
     Salon A, Third Floor Level

3.  Understanding the basics and benefits of Automated Meter Reading,
     everything you need to know!

     Casey Brendon, Christi Norris
     Hennepin South Side  Ballroom, Lobby Level

4.  A Practical Guide to Skip Tracing for your Collection Portfolios

      Angelina Finateri, City of Ottawa
      Hennepin North Side Ballroom, Lobby Level

 6:00 PM to 11:00 PM Dinner, Cash Bar     Salon A, Third Floor Level
 8:00 PM to 11:00 PM Meet, Greet  and Network (cash bar)     Salon B, Third Floor Level

 

TUESDAY  APRIL 15, 2014

 8:00 AM  to   9:00 AM Breakfast      Marriott Café (Reserved Section)
 9:00 AM  to  10:30 AM “Advice from the Ombudsman” – how to incorporate improved customer service and fairness into your municipal business!     Fiona Crean, City of Toronto, Ombudsman
     Hennepin Ballroom, Lobby Level
 10:30 AM to 10:45 AM Coffee Break       Outside Hennepin Ballroom, Lobby Level
 10:45 AM to 11:45 AM  Concurrent Workshops:1.  MPAC, Farmland and Managed Forest Properties      

   Lori Ann Seethaler, Mark Lindquist and Tony Brull, MPAC
       Hennepin Ballroom, Lobby Level

2.  Everything you need to know about the Provincial Offences Bill 34,
     Ministry of Transportation

         Logan Purdy, MOT
         Niagara, Third Floor Level

3.  Water Fraud, a guided session on “how to" build the evidence to
     support your claim.

         Ken Hughes, City of Ottawa
         Salon A, Third Floor Level


11:45 AM  to 12:00 AM  Dispelling the Myth of Credit Reporting for all Collection Portfolio’s:
     Tax, Water and POA         Wendy Stephanson, City of Ottawa
     Hennepin Ballroom, Lobby Level
12:00 PM  to 12:15 PM Closing Remarks      Hennepin Ballroom, Lobby Level

Please note the following:

  • All hospitality functions are compliments of our generous Corporate Sponsors
  • Delegates and Companions are required to wear name badges and wrist bands for admission to all functions
  • If you require any further information regarding the 2014 OMTRA Spring Training Seminar please contact: Susan Howard, Spring Seminar Chairperson at: showard@city.belleville.on.ca
  • Sponsorship Details

    If you would like to sponsor this event, please click on the "Register" link and select "Sponsor"